My OLOF
Su hogar parroquial en línea.
Todo lo que necesita, en un solo lugar.
Nos alegra mucho que esté aquí.
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¿Usaba Realm?
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y luego en Forgot Password.
¿Primera Vez?
Haga clic en Login
y luego en Create an Account.
Welcome Back !
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Cómo Empezar con My OLOF
El resto de esta página está en inglés. Si necesita ayuda, llame a la oficina parroquial al (865) 982-3672.
Español
¡Bienvenidos a My OLOF!
Nuestro nuevo hogar parroquial en línea ya está aquí: su familia, sus donaciones y sus grupos, todo en un solo lugar.
Querida familia parroquial:
¡Estamos muy emocionados de compartir esto con ustedes! Hoy abrimos My OLOF, nuestro nuevo hogar parroquial en línea. Reemplaza a Realm, y Nuestra Señora de Fátima es la primera parroquia de la Diócesis de Knoxville en usar este nuevo sistema.
Su información se trasladó con usted, así que es una mejora, no un comienzo desde cero.
⚠️ ¿Usaba Realm? Primero restablezca su contraseña.
Su cuenta se trasladó desde Realm, pero su contraseña anterior no. La primera vez que inicie sesión:
- Haga clic en Login y luego en Forgot Password.
- Escriba el mismo correo electrónico que usaba en Realm.
- Ingrese el código de 6 dígitos que le enviaremos y elija una contraseña nueva.
¿No le llega el código? El primer correo puede tardar unos minutos y podría llegar a su carpeta de correo no deseado (spam o junk). Revise allí, y si todavía no llega, espere un poco e inténtelo más tarde. Por favor, no cree una cuenta nueva, o podría terminar con dos.
¿Es nuevo? Haga clic en Login, luego en Create an Account, y use el correo electrónico que la parroquia tiene registrado.
Lo que puede hacer ahora
- 🏠 Actualice la información de su familia: abra My Household y My Profile para revisar su dirección, teléfono, correo electrónico y miembros de la familia.
- 💛 Done en línea: ¿Ya dona cada semana o cada mes? No tiene que hacer nada. Sus donaciones recurrentes y sus tarjetas y cuentas guardadas se trasladaron automáticamente, así que no cree una segunda. Las nuevas donaciones se hacen en ourladyoffatima.org/es-mx/give. Vea sus donaciones en My Giving.
- 🤝 Manténgase conectado con sus grupos: abra My Groups para ver los grupos y ministerios de los que ya forma parte y elegir lo que otros miembros pueden ver.
¡Esto es solo el comienzo!
Empezamos con lo que más necesita: la información de su familia y las donaciones en línea. En los próximos meses agregaremos:
- ✨ Group Finder, para descubrir y unirse a nuevos grupos y ministerios
- ✨ Eventos e inscripciones, todo en un solo lugar
- ✨ Nuevas herramientas para nuestro clero, personal y líderes de grupo, para servirle aún mejor
- ✨ ¡Y mucho más!
¡Manténgase atento! Le avisaremos cuando cada nueva parte esté lista.
Aprenda paso a paso
Cada página tiene un video corto y una guía fácil: el recorrido en video y la guía en My OLOF, y el video y la guía de donaciones en la página Give.
Arraigados en nuestra misión y visión
My OLOF es más que un sitio web. Como cada grupo, ministerio y obra de nuestra parroquia, existe para promover nuestra misión y visión: llevar el amor de Cristo a todos y ser una comunidad activa y comprometida de discípulos de Cristo que da la bienvenida a todos. Es una forma más de ayudarnos a Aprender. Orar. Servir. Pertenecer.
¿Preguntas? ¡Con gusto le ayudamos!
Donaciones: finance@ourladyoffatima.org · Todo lo demás: communications@ourladyoffatima.org · Oficina parroquial: (865) 982-3672
Gracias por su paciencia durante este cambio y por ser parte de nuestra familia parroquial. ¡Estamos ansiosos de crecer con ustedes a medida que My OLOF crece!
En Cristo,
Luis Ramos, Asociado Pastoral
Subscriptions
Once this feature is active, you'll be able to sign up for the emails and publications you're interested in receiving, such as:
- Weekly Parish Email (announcements, the bulletin, and more, every Friday)
- Fatima Faithful (our monthly parish email with stories, announcements, and more)
- The East Tennessee Catholic (Diocese of Knoxville newspaper, mailed monthly)
- DioNotes (weekly Diocese of Knoxville publication)
Questions in the Meantime?
Email communications@ourladyoffatima.org
or call the parish office at (865) 982-3672.
My Giving
What Are You Looking For?
As our parish moves from Realm to My OLOF, some giving records may not have transferred perfectly. If something looks wrong or is missing, please know we're still loading information and matching giving records as our staff works through this transition.
Does Something Look Wrong?
Email finance@ourladyoffatima.org
or call the parish office at (865) 982-3672,
and we'll look into it.
Giving Statement
This is our first year with My OLOF, our new parish system. Over the coming year, we'll keep developing giving statements, and you'll see your information appear right here.
Need a Statement for Taxes Now?
Email finance@ourladyoffatima.org
or call the parish office at (865) 982-3672,
and we'll be glad to help.
As our parish moves from Realm to My OLOF, some giving records may not have transferred perfectly. If something looks wrong or is missing, please know we're still loading information and matching giving records as our staff works through this transition.
Does Something Look Wrong?
Email finance@ourladyoffatima.org
or call the parish office at (865) 982-3672,
and we'll look into it.
My Household
What Would You Like to Update?
Only the head of household can change the address and family members.
Everyone can update their own details and password in My Profile.
My Profile
What Would You Like to Update?
Parish staff use your information to care for you and keep you connected. Nothing is shown to fellow parishioners unless you choose to share it.
When the parish directory opens, you decide what others can see:
- In Email, Text & Privacy, choose what fellow parishioners will see in the directory.
- In My Household, mark a person's email or cell phone as unlisted, keep your home phone or address unlisted, or hide someone from the online directory.
My Groups
What Would You Like to Do?
We're adding groups over the next few weeks, so not every group may appear yet. If one is missing, it's on its way.
Don't See a Group You're Part Of?
Email your group leader or communications@ourladyoffatima.org,
or call (865) 982-3672,
and we'll add you.
Find a Group
Soon you'll be able to search our groups by day, time, and place, and ask to join right here.
For now, visit our Ministries page to see every ministry and group and how to get involved.
Questions?
Email communications@ourladyoffatima.org
or call the parish office at (865) 982-3672.
Group Details
Parish Directory
You'll be able to look up fellow parishioners who choose to be listed.
Before this feature goes live, we want every parishioner to have the chance to sign in, update their information, and choose their privacy settings for what they'd like to share.
You can do that now in My Profile and My Household.
Need to Reach Someone in the Meantime?
Email communications@ourladyoffatima.org
or call the parish office at (865) 982-3672.
New to My OLOF?
We'll Show You Around.
Watch a short video, follow the step-by-step guide, or find a quick answer to the questions we hear most. You can always email or call the parish office, too.
We're happy to help!
How to Use My OLOF
Everything you need to sign in, update your family's information, give online, and see your giving, step by step.
1 Sign In the First Time
Our Lady of Fatima has upgraded from Realm to My OLOF, our new parish system with the Diocese of Knoxville. Your information comes with you. On this page, click Login in the Sign In box. You'll see a sign-in page with the Diocese of Knoxville logo. That's the right place.
Used Realm Before?
- Click Forgot password?
- Enter your first and last name and the email you used for Realm.
- Type in the 6-digit code we send you (check spam if it doesn't arrive), then choose a new password.
New to Online Sign-In?
- Click Create an account.
- Enter your name and your own email, ideally the one the parish has for you.
- Type in the 6-digit code we send you, then choose a username and password.
Not sure if you had a Realm login? Try Forgot password first. If no account is found, use Create an account with that same email. It still connects to your record and giving history.
Next time, just click Log In. Tick Keep me logged in on your own device, or use Get One-time Code to sign in without a password. Sharing an email with your spouse? Password resets won't work on a shared email, so email or call us and we'll help you each set up your own.
2 Update Your Information and Household
Once you're signed in, the welcome box and the colored quick tiles take you straight to each tool. Use the row of buttons above a tool to switch, or Close to come back. The rest of the page follows our mission: Learn. Pray. Serve. Belong.
My Profile: Your Own Details
- Your name, birthday, marital status, and photo (a .jpg or .png under 5 MB)
- Your contact information and preferred language
- Your email, text, and directory privacy choices
- Your password (Change Password)
My Household: Your Family
Open My Household and choose What Would You Like to Update? The right form opens for you.
- Address or Home Phone: change it and click Save.
- A Person's Details: click Edit Household Member under the person, make your changes, and click Save.
- Add a Family Member: for a new baby or someone who moved in.
- Moved Away or Passed Away? Email or call the office, and we'll update your record.
Only the head of household can change the home address and family members. Please fix your address before year-end so your giving statement reaches you.
3 Give Online
Our online giving moved to MP eGiving on October 29. Already giving every week or month? You don't need to do anything. Your recurring gifts and saved cards and bank accounts moved over on their own. Please don't set up a second recurring gift, or you could be charged twice.
- Go to ourladyoffatima.org/give.
- Sign in with your My OLOF login, or give as a guest with just your email.
- Click the card for what you'd like to give to. The form opens right below it.
- Enter your amount and choose One Time or Recurring (weekly, monthly, and more).
- Pay by card, bank account (ACH), Apple Pay, Google Pay, stock, or crypto.
- Optional: cover the small processing fee so your whole gift reaches the parish. A bank account has the lowest fee.
Text to give: text OLOF and an amount to 73256 (for example, OLOF 50).
4 See Your Giving
My Giving shows every gift we've recorded, whether you gave by envelope, check, card, or bank account. Pick the year at the top to see your total and each gift.
Thank you for your patience. As we move from Realm, some giving records may not have transferred perfectly. If something looks wrong or a gift is missing, email finance@ourladyoffatima.org with the date and amount, and we'll find it. Giving statements are on the way as our new system grows.
5 Groups, Ministries, and More
- My Groups lists the groups you're in, with meeting times and places.
- Find a Group is coming soon. For now, our Ministries page lists every ministry with its own email address.
- Coming soon: Subscriptions, the Parish Directory, event registration, volunteering, and pledges. Each card opens as it's ready.
6 Quick Fixes
We're Happy to Help!
Giving questions: finance@ourladyoffatima.org
Everything else: communications@ourladyoffatima.org
Learn. Pray. Serve. Belong.
"To serve the spiritual needs of our community through the sacraments and teachings of the Catholic faith, reaching out through prayer, faith, and charitable works to improve life and bring Christ's love to all."
"Our vision is to be an active engaged community of Christ's disciples welcoming everyone through evangelization."
My OLOF helps us live out our mission and vision every day.
Learn
Stay informed and up to date with parish news, events, and groups, and keep growing in your faith.
Subscriptions
Choose the parish and diocese emails and publications you'd like to receive.
Find an Event
Browse upcoming parish events and register online.
My Registrations
See the events you've signed up for and pay any balance.
Pray
Share your prayer requests, reach out for pastoral care, and find groups that pray together.
Prayer Requests
Share an intention with our parish prayer chain.
Share a Prayer Request →Pastoral Care
Sick, homebound, or going through a hard time? Email or call the parish office, and we'll reach out.
Email the Parish Office →Mass Times
Weekend and daily mass, confession, and adoration times.
See Mass Times →Serve
Share your time, talent, and treasure through volunteering, giving, and our parish groups.
Your Time and Talent
Volunteer Opportunities
Find a way to serve at the parish and sign up online.
Volunteer Connect
For volunteers: see where and when you're serving.
Your Treasure
Give Online
Your offering, a second collection, or a special gift.
Go to Give →My Giving
Every gift we've recorded, all in one place.
Open My Giving → Coming SoonGiving Statement
Your year-end statement for taxes, coming as our new system grows.
Text to Give
Text OLOF and an amount to 73256. For example, text "OLOF 50" to give $50.
Make a Pledge
Pledge toward a parish campaign and give over time.
My Pledges
See your pledges and how much you've given toward them.
Belong
Keep your family information current, connect with fellow parishioners, and find your place in our parish groups.
You and Your Family
My Household
Your address, home phone, seasonal address, and family members.
Update My Household →My Profile
Your details, language, privacy choices, and password.
Update My Profile →Plan Your Visit
New to OLOF? Let us know you're coming, and we'll be ready to welcome you.
Groups and Community
How Do I…?
Quick answers to the questions we hear most.
I used Realm. How do I sign in?
- Click Login at the top of this page.
- Choose Forgot Password and enter the email you used in Realm.
- Type in the 6-digit code we send you (check your spam folder), then choose a new password.
- If it says no account was found, choose Create an Account with that same email instead.
- Still seeing the old Realm sign-in page? Clear your browser's cache and cookies, then try again.
I've never had a parish login. How do I make one?
- Click Login, then Create an Account.
- Enter your name and the email the parish has for you. Use your own email, not one you share.
- Type in the 6-digit code we send you, then choose a username and password.
How do I update my address or phone number?
- Open My Household.
- Click Edit next to your family name for the address and home phone, or Edit Household Member for a person's email, phones, photo, and privacy choices. Away part of the year? Add a Seasonal Address in the same place.
- Make your changes and click Save.
How do I change my password or preferred language?
- Sign in, then open My Profile.
- Choose Change My Password, or My Details & Language and pick your language under Locale.
- Click Save.
How do I add a new baby or family member?
- Open My Household.
- Click Add Household Member, enter their details, and save.
- Only the head of household can do this. Otherwise, email communications@ourladyoffatima.org or call (865) 982-3672.
Who can see my information?
How do I choose which parish emails I get?
Our Subscriptions feature is coming soon. Once it's active, you'll be able to sign up for the Weekly Parish Email, Fatima Faithful, The East Tennessee Catholic, and DioNotes, based on what you'd like to receive.
Questions in the Meantime?
Email communications@ourladyoffatima.org
or call the parish office at (865) 982-3672.
Where's my giving statement for taxes?
Giving statements are on the way. Over the coming year, we'll keep developing them in our new system, and your information will appear in Giving Statement.
Need One Now?
Email finance@ourladyoffatima.org
or call (865) 982-3672,
and we'll be glad to help.
Something in my giving looks wrong or is missing.
Thank you for your patience. As our parish moves from Realm to My OLOF, some giving records may not have transferred perfectly, and our staff is still loading information and matching giving records.
Let Us Know
Email finance@ourladyoffatima.org
or call (865) 982-3672
with the date and amount, and we'll look into it.
I already gave every month in Realm. Do I need to set it up again?
Where do I give to a second collection or a special gift?
I lead a group or ministry. Who do I contact?
Something looks wrong or I'm stuck.
Clear your browser's history and cache, close the browser, and try again.
Still Stuck?
Email communications@ourladyoffatima.org
or call the parish office at (865) 982-3672.
We're happy to help!
We're Here to Help
Our parish office is always happy to walk you through it.
Email us first, or give us a call.
Giving Questions
finance@ourladyoffatima.org
Everything Else
communications@ourladyoffatima.org
